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Local Government Conference 

The Local Government Conference is our flagship event and is Queensland local government’s premier forum for exploring, analysing and exchanging ideas on issues that affect the local government sector.

The 2019 Local Government Annual Conference is being held on 10-12 September, at The Ville Resort-Casino, in Townsville. 

Conference Venue:

The Ville Resort-Casino, Sir Leslie Thiess Drive, Townsville QLD 4810.   https://www.the-ville.com.au/

The Ville Resort-Casino has just completed a $43 million redevelopment, transforming Townsville's iconic hotel and casino into a luxury resort and premier entertainment destination. The property features 194 hotel rooms showcasing unique tropical North Queensland styling; a luxurious infinity edge resort pool with swim-up bar; six exciting restaurants and bars; and state-of-the-art functions spaces.

Getting There:
The Ville Resort Casino is located between Cairns and Brisbane in North Queensland. Townsville is located 350 kilometres south of Cairns and 260 kilometres north of the Whitsundays and is easily accessible by road, rail or air.

Situated on the picturesque Townsville breakwater, The Ville is set among tropical gardens and overlooks Magnetic Island, Cape Cleveland, the Coral Sea, the Marina and Townsville's CBD.  The resort is only a 10-minute drive from the airport and within walking distance of the Magnetic Island ferry terminal, CBD, Museum of Tropical Queensland, Reef HQ Aquarium and Townsville’s spectacular beachfront, The Strand.  Coach services, limousines, buses and taxis provide transfers to and from The Ville and the Townsville Airport.

Conference Programme:


As the rate of change facing communities and organisations increases, the ability to transform effectively and efficiently becomes a critical enterprise skill.  For Queensland local governments, change is occurring simultaneously in multiple areas of our business and the communities we serve.  Disruptive technologies and social demands all contribute to an expected future which is vastly different to what could have been envisaged as little as a decade ago.

The 2019 Local Government Conference explores some of these futures and various transformational approaches to meet new demands.  Join colleagues to discuss successes and challenges for future focus as we move beyond 2020.

Keynote Presentations:

Michael McQueen – Prepared for Transformation

Every sector today is facing a perfect storm of disruption and upheaval.  In the face of the changes ahead, agility and adaptability will be more important than ever.  The future success and survival of your organisation will rest on the ability to anticipate, prepare for and pre-empt disruption.  In this fast-paced and compelling Keynote Presentation, discover:

       ·        The 4 forms that disruption will take in the coming decade
The Key Technology trends that will shape the future including Artificial Intelligence, robotics and business automation
The common culture and mindset traps that will set any organisation on a collision course with obsolescence – and how to avoid them
Proven and Practical Strategies for staying one step ahead of change and remaining relevant.

Michael McQueen understands what it takes to thrive in a rapidly evolving world.  Widely recognised for having his finger on the pulse of business and culture, he has helped some of the world’s best-known brands navigate change and stay ahead of the curve.

Michael has written six bestselling books, including his latest book 'Preparing Now for What's Next' and features regularly as a commentator on TV and radio.  His work has featured in publications ranging from the UK Daily Mail to Medium.com and the Huffington Post.

Michael is a familiar face on the international conference circuit having shared the stage with the likes of Bill Gates, Dr John Maxwell and Apple co-founder Steve Wozniak.  He has spoken to over 500,000 people across 5 continents since 2004 and is known for his high-impact, research-rich and entertaining conference presentations.

Michael's upcoming book Teaching for Tomorrow identifies the key trends that will shape the world of tomorrow, while providing a blueprint for ensuring our schools, students and educational systems are fit for the future.

Chris Helder – Transition from the noise

This is a session which addresses that we are all inundated every day with so much NOISE!  With everything from media, social media, endless emails and countless meetings, it can feel like fifty thousand things hitting us from every direction.  In business today, it becomes even more important than ever to identify what gets results and what is simply a waste of time.  This compelling keynote will have an immediate impact on your ability to focus and prioritise for greater success.  Within this session audiences will explore these new techniques:

       Accelerated Focus – technique to increase concentration and demonstrate to participants how they can achieve more in less time

       Circles of Importance – technique for prioritisation, simplification and eliminating distraction

       10 Seconds of Guilt…Move On – technique to manage internal negativity and increase individual production.

Chris Helder is a business communication genius and master storyteller whose presentations have radically transformed how thousands of people worldwide communicate with clients, customers, colleagues, staff and teams.  He has been a professional speaker for 16 years and has done over 2,000 presentations around the world.  He is a certified practitioner of Neuro-Linguistic Programming specialising in advanced communication and behavioural modelling.

For those in the business of selling a product or an idea, the ability to influence and persuade others is one of the most valuable skills you can have.  Given that we are now living in an age where digital communication often compromises our powers of persuasion, our need to engage in effective face to face communication has never been more important.  Chris teaches how to choose the right kind of communication techniques for any situation, so when you speak, you know people are listening!

He is the author of bestselling books “The Ultimate Book of Influence” which has been published in five languages and his latest release, “Useful Belief”, which is one of the highest selling Australian business books of all time, and his latest "Cut the Noise".

CEO Panel

The CEO Panel is a regular feature of the Annual Conference, allowing delegates to hear from a panel of CEOs about current challenge, distractions and satisfactions as well as pending changes.  This year, the CEOs will focus on the change agenda – what is it that they anticipate shifting in their organisations in coming years, what does this mean for officers, what new or different skills will be required and what can we do to prepare?


The Millennial Panel

The organisations senior local government officers are building today are not going to be enjoyed by the current senior staff but by those coming up through the ranks.  What do these millennials see as important and what do they want their organisations to look like, for themselves and for the communities they serve?

Flipping the traditional panel on the head, hear from the younger people in the organisation, ask questions and glean insight into what transitions will, or should, happen.


Phil Magness - Transforming Security

Phil Magness, National Forensic Technology Manager, Corrs Chambers Westgarth

The cyber team at Corrs Chambers Westgarth works with clients in responding to cyber-attacks and data security breaches.  Many of these are now targeting Queensland councils and some have resulted in fraudulent transfers.  Phil Magness, National Forensic Technology Manager is a leading forensic technology expert, having spent 17 years at the Australian Federal Police, including setting up the AFP’s cyber capabilities.  In this session he will discuss the emerging problem and provide advice on how best to navigate this difficult new challenge.

OpenGov  – Transforming Data
OpenGov was founded in 2012 by Zac Bookman, Joe Lonsdale, and technologists from Stanford University, who studied government budgeting in the aftermath of the Great Recession.  They observed dedicated public servants struggle against outdated technology that prevented them from accessing timely spending information and communicating their priorities to citizens and elected officials.  Believing there was a better way, the team set out to build a cloud-based solution to power more effective and accountable government.  Today, OpenGov is providing public service agencies (local and state) across the world with the network and data to achieve better budgeting, performance, communications, reporting, and open data that ultimately result in better outcomes for the public.

Learn about what OpenGov can do and how it is being rolled out in Australian local government.

Welcoming Cities – Transitioning Communities
Welcoming Cities is a national network of cities, shires, towns and municipalities who are committed to an Australia where everyone can belong and participate in social, cultural, economic and civic life.  The network is also part of a growing international movement of more than 135 municipalities in New Zealand, the Americas and Europe.

Welcoming Cities recognises that, of all tiers of government, local councils are best placed to understand the complexity and diversity of their communities.  However, they often engage in this work with limited resources and support.  Members of Welcoming Cities have unprecedented access to a community of like-minded Local Governments and community stakeholders through; knowledge sharing, partnership development, celebrating success, standards and accreditation.

Learn more about Welcoming Cities and its impacts in Queensland communities.

Transforming Engagement Measures  - Geoff Woolcock
As the divide between citizen views and expectations and policy directions widens, progressive countries are moving to develop broader models of societal progress, making equity and sustainable wellbeing core goals.  Many of these models are firmly anchored in a process of citizen engagement and democratic renewal, characteristics still most evident in Australian citizen's engagement with local government.  Geoff will speak about contemporary work with Queensland local governments to incorporate some of this wellbeing thinking into the 'measures that matter' for local government.

The Future of Work
Everyone is award of the touted changes to the future of work: AI, virtual offices, gig-economy etc.  But what are the real timelines and what do we need to do today to prepare for the future we will meet tomorrow?  This session focuses on key trends and their application in the Queensland environment.

Outlook for Queensland: transforming regions, towns and cities
Economic performance drives community sustainability.  In this economic update, consider the different factors impacting across Queensland cities, towns and regions.  What will be the drivers of future growth or retraction and what can, or should, be done to alter the trajectory?

The Case Studies – hear from Queensland Councils and suppliers about different work being undertaken around the state.

Conference times:

Dates: Tuesday 10 – Thursday 12 September 2019
The Ville Resort Casino, Sir Leslie Thiess Drive, Townsville Qld 4810

Tuesday 10 September
3.30pm – 4.30pm Registration
4.30pm – 6.30pm President’s Welcome Reception

Evening at Leisure

Wednesday 11 September
08.45am Welcome
09.00am – 3.00pm Conference Sessions

3.00pm LGMA Queensland Annual General Meeting

3.30pm – 5.00pm Beach vs. Bush Challenge

Evening at Leisure

Thursday 12 September
08.30am Welcome back

8.35am – 3.00pm Conference Sessions

6.30pm – 11.30pm Gala Dinner

    Things to see and do:

    Spring (September - November) in Townsville offers sunny days followed by mild tropical evenings.  The temperatures range between 18-28°C.

    Available accommodation:
    The Ville Resort-Casino, Sir Leslie Thiess Drive, Townsville QLD 4810.
    Room Rates
    Deluxe Hotel Rooms from $165.00 - $165.00 room only / $190.00 including one breakfast / $215.00 including two breakfasts

    •   Deluxe King Rooms (1 King Bed)
    •   Deluxe Twin Rooms (2 Double Beds).
      Resort Hotel Rooms from $195.00
      - $195.00 room only / $220.00 including one breakfast / $245.00 including two breakfasts
    •   Resort Hotel Room – King (1 King Bed)
    •   Resort Hotel Room – Twin (2 Double Beds)

    Executive Hotel Rooms from $215.00 - $215.00 room only / $240.00 including one breakfast / $265.00 including two breakfasts

    •   Executive Hotel Room – King (1 King Bed)
    •   Executive Hotel Room – Twin (2 Double Beds).

    To book your accommodation reservations please contact the hotel direct on 07 4722 2333 or email tsvl.reservations@the-ville.com.au and mention you are attending the LGMA Queensland Local Government Conference.

    Rooms are subject to availability.
    Car parking is also subject to availability.  The Ville has both valet parking (charges apply) and complimentary self-parking.  Please advise your requirements when booking your accommodation.
    Breakfast - The above rates including breakfast must be booked in advance.  If you would like to add on breakfast during your stay, this will be done at the full rate of the day.
    Additional bedding – Rollaway beds from $50 per night.
    Check in and out – check in is from 14.00 and check out is at 10.00.
    Rates – are per night and include GST.

    View the LGMA Queensland Annual Conference 2019 Brochure here

    How to Register:

    Registrations maybe made online or alternatively complete a Registration Form and scan it back to admin@lgmaqld.org.au for processing. T: 07 3174 5006

    Conference Contact:
    LGMA Queensland / Telephone: 07 3174 5006 / Email:


    FULL Registration: 

    Includes: President’s Welcome, Beach vs. Bush Activity, all Conference Sessions and the Conference Dinner 


    *Early Bird
    On or before 4 July

    On or after
    5 July

    On or after
    13 August.





      LGMA Retired Members




      Corporate * 




      Conference Dinner only 




    • LGMA Queensland members who attend conference, will receive a discount of $100.00 off their annual membership fee.
      LGMA Queensland members must be financial for 2019/2020 at the time of registration to be eligible for this discount. 
      This does not apply to the Retired Member Rates.
    • Please note that LGMA Queensland Membership is different to Council Subscription. 
      Council subscribers receive one (1) complimentary registration when you purchase a registration of equal or lesser value. 
      *Terms and conditions apply.  Please contact LGMA Queensland on 3174 5006 to check eligibility.
    • Council Special – Send 5 delegates and receive the 5th registration for free – receive the lesser value registration free for council
      subscribers current for the 2019/2020 financial year.

         *Corporate pricing applies to non-local government organisations that are not sponsors of the event.

    Conference Cancellation Policy:

    45 days out from the event date: a full refund is available

    44-22 days out from the event date: a 50% administration fee applies

    21 days or less from the event date: No refunds available however LGMA Queensland will accept a substitute delegate.

    Disclaimer of Liability:

    Although every effort is made to ensure the programme is correct at the time of printing, sometimes unforeseen circumstances can result in changes to the programme.  LGMA Queensland apologise for any inconvenience caused by these changes and will make every effort to ensure all delegates and sponsors are made aware of these changes.

    Privacy Notice:

    Some information you provide on the registration form is personal information.  This information is being collated for the purpose of: processing your registration; keeping you informed of upcoming events; marketing the services of LGMA Queensland to you; and enhancing and developing LGMA Queensland’s relationship with you.  Although providing this information is voluntary, failure to provide sufficient information may result in your registration not being processed.  At the commencement of the event, LGMA Queensland will distribute a list detailing the name of each registered delegate and the council or organisation they represent (if applicable).  This list, together with the email address of every registered attendee will also be made available to event sponsors for research and marketing purposes.  If you object to the use of your details for this purpose, please contact LGMA Queensland in writing. LGMA Queensland will take still and video footage of this event for future promotion and use in media activities.  If you object to your image being used, please advise in writing.

    Please contact us with any further inquiries by calling 07 3174 5006, or emailing admin@lgmaqld.org.au.

    we thank our Corporate Partners who include:

    Principal Partner

    Platinum Partners











    Our People, Our Organisations, Our Community and Our Land

    Increasing pressure on the environment, our people and our organisations has contributed to long-term negative outcomes for all.  Workforce productivity reduces in the face of increased stress and burnout is not as rare as we would like.  In many communities our land is struggling to cope with pressures on water, issues of managing waste and the conflicts between development and preservation priorities.  Climate change and the associated increases in weather volatility puts pressure on communities to deal with natural disasters and, in others, the slow burn of sea level rise, increased aridity and fauna extinction is a challenge for leaders in communities.

    While sustainability and sustainable development are at the forefront of strategy and planning, for many pieces of the puzzle, it may be too little, too late.  Instead, the agenda must shift to regeneration and regenerative development.  In some instances, including some environmental matters, communities and employees, we have to go beyond sustaining what is now and replenish what was there or create something entirely new.  This is the challenge of regeneration.

    But despite these challenges, there are local governments across the state who have risen to the challenge and are actively seeking to introduce regenerative measures.  Some are well advanced, others just starting off.

    This conference looked beyond the next ten years to consider the longer-term challenges local government and the communities we serve will face.  Through future thinking and mega-trend analysis, delegates had an opportunity to explore what we could be and what we need to avoid being, as we approach the middle of this century. 


    TELEPHONE I [07] 3174 5006

    EMAIL I admin@lgmaqld.org.au


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