SUPPORTING THE PROFESSIONALS SHAPING QUEENSLAND COMMUNITIES
Just wanted to touch base and see how everybody handles incidents with customers at Customer Service? Do you report through your regular safety incident reporting (even if it's a small heated interaction), or do you have a separate form or process for escalation? I would appreciate any assistance in this space.
Julianne (South Burnett RC)
 3174 5006
Level 7, Quay Central
95 North Quay, Brisbane Qld 4000