Resilience at work

Do you struggle not to go on the attack when challenged?  Or perhaps your default approach is to withdraw?  In this workshop, you will learn strategies to manage your reactions, reframe your perceptions and navigate challenging conversations with grace.  

Offering techniques to help build increased resilience in your workplace interactions, this webinar will enhance your emotional intelligence and allow you to enjoy a more balanced, positive outlook. 

Giving Feedback Webinar

Feedback is invaluable on the journey of self-development and professional advancement but many of us struggle with making our feedback valuable.  Giving feedback can be a difficult task and this webinar examines some common errors when giving feedback, how to give helpful feedback and barriers to feedback in the workplace.  Using the Situation Behaviour Impact model to format feedback, examine some simple mindsets that will take your feedback skills up a notch.

People and Culture Webinar - Termination of Employment

Day/Date: Tuesday 28 October 2025

Time: 10:00am - 11:00am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded.

Guest Presenter:  Jonathan Mamaril

LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

Thank you to our Corporate Partner:

To sign up to be invited to future South Geldard events please click here.

Below are also links for the HR Engage Podcast which Jonathan hosts:

Spotify

Apple Podcasts

YouTube

Council Meetings - 3 Part Webinar Series 

Part one: Tuesday 28 October

Council Meeting Agendas

A good meeting agenda is crucial to legislative complaint and good decision-making. This webinar will outline: what has to go into a meeting agenda from both compliance and good governance perspectives; and when and how must they be published. It will also provide tips for formulating agendas which facilitate smooth running of the meeting and provide a framework for good decision-making.

Part two: Wednesday 29 October

Council Meetings

There are many rules and processes which apply to council meetings – some of which are captured in standing orders.  Having a sound understanding of these allows council officers to keep meetings running smoothly and avoid later issues.  This webinar will work through the mechanics of council meetings and provide advice on how best to prepare to oversee a meeting and thereby apply meeting rules and processes seamlessly as they are required.

Part three: Thursday 30 October

Council Meeting Minutes

In addition to the statutory rules relating to the publication of meeting minutes, council meeting minutes are an important record which officers often must rely on in undertaking their duties.  Managing the balance between publishing comprehensive and clear minutes that are not open to interpretation and avoiding verbatim reporting which creates division and is time consuming to read, can be difficult.  This webinar will explore the ‘must do’ obligations for publishing council minutes and also the best practice approaches which go beyond ticking the compliance box and ensure minutes are provide an effective record for all officers and stakeholders who are relying on them.

Time: 10:00am - 11:15am

Cost: Entry from $330.00 (GST inclusive) per person for the three-part series - available to all Council Officers 

Entry from $550.00 (GST inclusive) for two people to attend the three- part series - available to all Council Officers

Please Note: Zoom details will be made available in your registration confirmation / notification.  Attendance is expected for all 3 sessions. This event will not be recorded.

LGMA Members: This webinar series is eligible to be redeemed under the  complimentary webinars you receive as an LGMA Member. To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues.

Job burnout – the enemy of burnout is wellness

61% of Australian workers have experienced burnout – 13% more than the global average – and this negatively impacts productivity, well-being and employee turnover.

In this workshop we dive into burnout culture, why burnout in the workplace is so widespread, how workplaces contribute to burnout and how we can overcome it and change the way we work.  With personal approaches to manage and prevent workplace burnout as well as approaches your leader, team and organisation can take, together we can help provide healthier workplaces.

Day/Date: Tuesday 18 November 2025

Time: 10:00am - 11:00am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

Wellbeing in the Workplace Webinar

In this final webinar for the year we look at nurturing our wellbeing in the workplace.  We cover tips and tricks for wellness including reframing thoughts, physical and environmental tweaks, and tapping into a support network to better your wellbeing.  Make these methods part of your weekly routine to ensure you give yourself the best chance to thrive in both your personal and professional life.

Day/Date: Wednesday 19 November 2025

Time: 10:00am - 11:00am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

Managing Upwards

One of your most important relationships in the workplace will be with your supervisor.  This webinar will explore mechanisms to improve your relationship with your supervisor and to help you build skills and strategies to effectively work with and influence your manager, fostering a productive relationship.

The practical strategies are offered for immediate application and will help you navigate expectations, anticipate needs and influence decision-making with confidence.

Audience:  All local government officers, all levels and roles below the CEO

Day/Date: Tuesday 24 February 

Time: 10:00am - 11:00am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

Self-Performance Assessment

The ability to critically assess your own performance is not something that is innate for most people. We all have a lens through which we see the world, our place in it and our contribution. However, the ability to self-assess can help us lift our performance and avoid potentially difficult conversations.

This webinar will provide processes useful in reflecting on your own performance to gain insight, set goals and support your professional growth. Learn how to assess your strengths, identify areas for improvement and align your contributions with team and organisational goals. The webinar offers practical tools and frameworks to help you evaluate your performance objectively and constructively.

Audience:  All local government officers, all levels and roles

Day/Date: Tuesday 24 March

Time: 10:00am - 11:00am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

Effective Delegation – a productivity booster

“It’s quicker to do it myself”, is a common refrain across managers the world over. But that is a trap, yes it is quicker this time but next time, and the next, and the next…

Delegation is easy but effective delegation takes some skill. In this webinar you will unlock the secrets of effective delegation to transform your workload. Gain insight into delegation strategies, potential pitfalls and risks, the art of matching tasks with the right people and setting clear expectations. Whether you are leading a team, or a team member looking to streamline tasks and focus on priorities, this webinar will provide key delegation strategies and practical tips to increase productivity.

Audience:  All local government officers who manage other officers

Day/Date: Tuesday 28 April

Time: 10:00am - 11:00am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

How to say ‘no’ without offending

Local government officers are here to help the community and this community service focus can lead to a propensity to want to help everyone, whenever possible. Like all great traits, if taken to extremes it can negatively impact performance and wellbeing. Knowing when and how to say ‘no’ is important for long-term success.

Through this webinar you will develop the confidence and communication skills to say no clearly and respectfully when appropriate. All without damaging relationships. The session will discuss how to set boundaries, manage expectations and handle pushback with professionalism and empathy. It offers practical language and techniques to help you stay assertive while remaining considerate.

Audience:  All local government officers who struggle to say 'no'

Day/Date: Tuesday 26 May

Time: 10:00am - 11:00am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

Empathy and Resilience on the Frontline of Customer Service

Date: This is a three-part series designed for Frontline Customer Service Officers.

Part one: Tuesday 16 June

Part two: Wednesday 17 June

Part three: Thursday 18 June

Time: 10:00am - 11:20am

Cost: Entry from $330.00 (GST inclusive) per person for the three-part series - available to all Council Officers 

Entry from $550.00 (GST inclusive) for two people to attend the three- part series - available to all Council Officers

Learning Outcomes:  Participants will - 

Please Note: Zoom details will be made available in your registration confirmation.  Attendance is expected for all 3 sessions. This event will not be recorded.

Thank you to our Partner:

LGMA Members: This webinar series is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this series (Note: this will use all 3 of your webinar allowance).

Enhancing Your Emotional Intelligence for Growth Webinar 

Emotional intelligence (EQ) is a critical building block for a successful local government career.  All local government roles can be enhanced through high EQ.   This webinar details the four quadrants of EQ: self-awareness, self-regulation, social awareness and social regulation.  Understand these quadrants and their impacts on your teamwork, communication, empathy and adaptability.  Also, hear tips on how to build better skills in each of the areas. 

Nurturing your self-awareness empowers you to manage stress, stay focused and build meaningful relationships.  So, invest in your career and personal growth by building your EQ. 

Audience:  All local government officers, all levels and roles

Day/Date: Tuesday 23 June 2026

Time: 10:00am - 11:00am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

Grant Writing Webinar Series

Dates:

Part one: Tuesday 14 July

Part two: Wednesday 15 July

Part three: Thursday 16 July

Time: 9:00am - 10:00am

Cost: Entry from $330.00 (GST inclusive) per person for the three-part series - available to all Council Officers 

Entry from $550.00 (GST inclusive) for two people to attend the three- part series - available to all Council Officers

Course Content (across the 3 webinars): 

• Creating Grants Templates
• Creating a Council Grants Policy
• Creating a “Grants Writing Team” within Council
• Grant Writing Tips – How to draft, edit and proofread your application
• Are you drafting your grant application to get the best possible return?
• Review of Council Grant Policies and Procedures.  Do they need to be revised?
• Inter-Council Communication on Grant Applications
• Internal Evaluation Processes
• Sustainability – what happens after the grant?
• Advocacy, Networking and Relationship Management outside Council
• How to apply for State and Federal Government Grants
• How to apply for Philanthropic Funding

Please Note: Zoom details will be made available in your registration confirmation / notification.  Attendance is expected for all 3 sessions. This event will not be recorded.

Presenter: Keith Whelan - The Grants Guy

LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

Public Speaking - taking your first steps into the spotlight Webinar 

Jerry Seinfeld famously quipped, "According to most studies, people's number one fear is public speaking. Number two is death. Death is number two. Does that sound right? This means to the average person, if you go to a funeral, you're better off in the casket than doing the eulogy,"

Elevate your speaking prowess with our beginner-friendly public speaking essentials.  This webinar will equip you with practical tips for public speaking, including techniques to build confidence, conquer nerves, structure compelling speeches and engage your audience effectively.

Whether you want to speak up at a meeting or deliver to a major conference, these simple tips will get you started on the right track.

Audience: local government officers looking to deliver basic public speaking skills and confidence

Day/Date: Tuesday 28 July 2026

Time: 10:00am - 11:00am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

Managing Interruptions: regain focus and boost productivity Webinar

In 2026, time management is generally not about planning, prioritising or scheduling our time, it is largely about managing interruptions and distractions.  In this webinar, you will identify the time-suckers that are holding you back from achieving your best. You will assess the real impact these interruptions have on your output. 

The facilitator will them provide you with practical techniques to deal with your most disruptive and time-consuming interruptions; understanding their causes and the patterns which support them.  Then, you can reclaim your time by implementing key strategies to reduce distractions and interruptions and maintain productivity.

Audience: Local government officers seeking to utilise their time more effectively

Day/Date: Tuesday 18 August 2026

Time: 10:00am - 11:00am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

Leading Meetings Webinar

How many meetings do you attend which are a waste of time?  In many cases, meetings contribute to general busyness without adding clear value.  Avoid this time waster by learning how to lead meetings which deliver.

This webinar will outline the key rules of meetings: when a meeting is actually required, who should attend, how to set an agenda, how to chair a meeting for maximum input and impact and how to ensure outcomes are delivered.  With this newfound knowledge, you will know how to plan with purpose, guide conversations with confidence and implement techniques for building trust and accountability.

Audience: Local government officers attending and leading internal meetings (this is not focused on Council meetings or community engagement forums)

Day/Date: Tuesday 15 September 2026

Time: 10:00am - 11:00am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

Tackling Difficult Feedback Conversations Webinar

Giving critical feedback which lands can be a challenge at the best of times.  When that feedback is ‘difficult’ in that it is unexpected or there is disagreement about either the performance under discussion or the impact of it, the delivery is more critical, as is the potential impact of getting it wrong.

This session provides practical guidance on how to approach challenging performance conversations with clarity, empathy, and confidence.  Learn how to give constructive feedback that encourages accountability and growth while maintaining respectful and professional relationships.  Explore techniques for managing defensiveness, structuring your message, and navigating emotional reactions.

Audience:  All local government officers who provide feedback to direct reports or, potentially, colleagues

Day/Date: Tuesday 27 October 2026

Time: 10:00am - 11:00am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues.