LEADING PROFESSIONALS IN LOCAL GOVERNMENT


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LOCAL GOVERNMENT

MANAGERS AUSTRALIA QUEENSLAND

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CUSTOMER SERVICE forums

This Forum/Village brings together officers working in customer service roles or managing customer service staff.  The Forum/Village seeks to identify and discuss best practice customer service and investigate technological tools to enhance service provision.  The Forum/Village also participates in benchmarking surveys, shares experiences and templates.

Topics include:

  •  Communication in a digital age
  •  Communication with customers - an educative role?
  •  Transactional versus Relational? The role of councils
  •  Building a customer centric environment
  •  Compliance in media and communication
  •  Internal communications - challenges and successes.
Please contact us phone (07) 3174 5006 or email admin@lgmaqld.org.au for any further information.

LGMA Queensland
Level 7, Quay Central
95 North Quay
BRISBANE  QLD  4000



CONTACT US

TELEPHONE I [07] 3174 5006

EMAIL I admin@lgmaqld.org.au

ADDRESS

Level 7, Quay Central

95 North Quay

Brisbane Qld 4000

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