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CUSTOMER SERVICE forums

This Forum/Village brings together officers working in customer service roles or managing customer service staff.  The Forum/Village seeks to identify and discuss best practice customer service and investigate technological tools to enhance service provision.  The Forum/Village also participates in benchmarking surveys, shares experiences and templates.

The 2019 Customer Service Forum will be held

6 March 2019 - Brisbane

Topics include:

  • Communication in a digital age
  • Communication with customers - an educative role?
  • Transactional versus Relational? The role of councils.
  • Building a customer centric environment
Agenda and Events Details will be available shortly


Contact us phone (07) 3174 5006 or email admin@lgmaqld.org.au 

LGMA Queensland
Level 7, Quay Central
95 North Quay
BRISBANE  QLD  4000

The last Customer Service Forum was held in February 2018. Please find the agenda here.


CONTACT US

TELEPHONE I [07] 3174 5006

EMAIL I admin@lgmaqld.org.au

ADDRESS

Level 7, Quay Central

95 North Quay

Brisbane Qld 4000

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