LGMA Tackling Difficult Feedback Conversations Webinar

Tackling Difficult Feedback Conversations Webinar

Giving critical feedback which lands can be a challenge at the best of times.  When that feedback is ‘difficult’ in that it is unexpected or there is disagreement about either the performance under discussion or the impact of it, the delivery is more critical, as is the potential impact of getting it wrong.

This session provides practical guidance on how to approach challenging performance conversations with clarity, empathy, and confidence.  Learn how to give constructive feedback that encourages accountability and growth while maintaining respectful and professional relationships.  Explore techniques for managing defensiveness, structuring your message, and navigating emotional reactions.

Audience:  All local government officers who provide feedback to direct reports or, potentially, colleagues

Day/Date: Tuesday 27 October 2026

Time: 10:00am - 11:00am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues.