WEBINAR - Mountain Biking Series

Day/Date: This is a three-part series in May 2024:

Part one: Thursday 16 May / Part two: Thursday 23 May / Part three: Thursday 30 May

Flier here

Webinar One – 16 May 2024

Dispelling myths about mountain biking!  This webinar will cover:

• What is mountain biking and ways to manage it.
• Operational models for councils.
• Case studies for creating sustainable resilient trails.

Webinar Two – 23 May 2024

When trails mysteriously appear.  This webinar will cover:

• The challenges unsanctioned trails present to councils and ways to manage them.
• Dirt Jumps, ways to understand what they are and how to manage them - Council Case Study.
• Considerations when deciding to commission or decommission unsanctioned trails.

Webinar Three – 30 May 2024

Telling compelling stories. The role of data. This webinar will cover:

• Independent audits, what are they, why you do them, and how the data can be used.
• Managing multiple users and stakeholder groups - Conservation / trail user Case Study.
• Trail maintenance models, managing contractors, volunteers and providing suitable training.

Time: 10:00am - 11:15am

Cost: Entry from $330.00 (GST inclusive) per person for the three-part series - available to all Council Officers. 

Entry from $550.00 (GST inclusive) for two people to attend the three-part series - available to all Council Officers.

Entry from $110.00 (GST inclusive) for one person to attend one of the scheduled webinars within this series.

Entry from $220.00 (GST inclusive) for one person to attend two of the scheduled webinars within this series.

Other: This series will not be recorded. 

Presenter:

LGMA Members: This webinar series is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this series (Note: this will use all 3 of your webinar allowance).

Managing a Remote Workforce

Gone are the days of managers and teams being co-located and eyeballing each other daily.  Remote working occurs because officers are in the field, sometimes for long periods of time, and when officers have arrangements to work from locations other than the office.  Since COVID, this has extended to people who live interstate and only intermittently travel to the council area.

For managers, leading hybrid teams creates a range of challenges and requires skills and approaches which are different from the traditional leading by observation model.

This webinar will explore the challenges of managing remote workforces and provide a series of approaches to ensure that your team is able to work together and that individuals can thrive, regardless of where they are working from.

This panel includes:

Dan McPherson - Group Manager People, Customer and Corporate Services, Lockyer Valley Regional Council

Mark Crawley - Chief Executive Officer, Carpentaria Shire Council

Heather Kelly - Director Organisational Business Services, Cook Shire Council

Day/Date: Thursday 20 June

Time: 10:00am - 11:30am

Cost: $110.00 per council officer

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this event.

Local Government: A Career

Local Government has much to offer as a career, whether you are seeking variety or stability, city or country living, your area of interest and expertise and your life-stage needs.  However, navigating the sector can be difficult due to the diversity and breadth of local government functions and circumstances.

To explore what a local government career pathway can look like, join our panel of career local government officers as they share their advice for forging a satisfying and successful local government career.

This panel includes:

Shane Gray - Chief Executive Officer, Barcaldine Regional Council

Mary-Anne Uren - Chief Executive Officer, Hinchinbrook Shire Council

Daniel Fletcher - General Manager Community & Liveability, Western Downs Regional Council

Rob Andrews - ICT Commercial Services Manager, Brisbane City Council

Day/Date: Tuesday 9 July

Time: 10:00am - 11:30am

Cost: $110.00 per council officer

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this event.

The Johari Window: Understanding personal biases Webinar

The Johari Window is a powerful tool for self-awareness and effective communication.  In this workshop, you will learn to apply the Johari window visual framework to unlock deeper understanding of the dynamics of personal perception.  Reveal how you see yourself and how others see you and, in turn, strengthen relationships, improve feedback and grow both personally and professionally.

Day/Date: Wednesday 10 July

Time: 10:00am - 10:45am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this event.

Personal Communication Styles - which communication quadrants reflect your approach Webinar

Explore the four elements of personality which impact your communication style to identify your primary working style.  Using David Merril’s work, Personal styles and effective performance, the webinar will explore how this preference works for you and what the weakness are that you need to be aware of. 

It will outline your preferred communication approaches for others and give you insight into communicating for other people’s preferences.  Take away key strategies that you can use with your colleagues to enhance and improve interactions.

Day/Date: Tuesday 16 July

Time: 10:00am - 10:45am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this event.

WEBINAR - Managing Service Challenges

Day/Date: This is a three-part series designed for Frontline Council Officers:

Part one: Tuesday 23 July

Part two: Wednesday 24 July

Part three: Thursday 25 July

Time: 10:00am - 11:20am

Cost: Entry from $330.00 (GST inclusive) per person for the three-part series - available to all Council Officers 

Entry from $550.00 (GST inclusive) for two people to attend the three- part series - available to all Council Officers

Course Content: 

• What makes a challenging conversation?
• Understanding your style under stress
• Manage the person first, then manage the process
• Humans in mind: responding with empathy
• De-escalation techniques
• Choosing your response
• The right 'explanatory style'
• Avoiding 'fire starters' - don't take the bait
• Types of difficult customers and using language to diffuse them
• Engage, Listen, Empathise, Apologise, Fix it, Follow up
• Setting Boundaries

Learning Outcomes:  Participants will - 

• Learn de-escalation techniques for navigating challenging conversations
• Have new skills to manage their own response to difficult customers
• Have practiced how to apply these new behaviours and techniques to a real-world scenario
• Have the opportunity to build their own customised  toolkit to take away and use when interacting with customers, giving them ownership over how they conduct themselves in difficult interactions

Other: Zoom details will be made available in your registration confirmation / notification.  Attendance is expected for all 3 sessions. This event will not be recorded.

Thank you to our Partner:

LGMA Members: This webinar series is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this series (Note: this will use all 3 of your webinar allowance).

Stop taking offence: applying reflection, restraint and resilience to improve relationships and outcomes Webinar

Do you struggle not to go on the attack when challenged?  Or perhaps your default approach is to withdraw?  In this workshop, you will learn strategies to manage your reactions, reframe your perceptions and navigate challenging conversations with grace.  

Offering techniques to ensure you stop taking offense and simultaneously build increased resilience in your interactions, this workshop will enhance your emotional intelligence and allow you to enjoy a more balanced, positive outlook. 

Day/Date: Tuesday 13 August

Time: 10:00am - 10:45am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this event.

Time management: Optimise your time Webinar

Like all larger organisations, local governments are riddled with potential time suckers.  Our productivity is challenged by interruptions, processes, technology, moving deadlines, unclear objectives and people.  While there is no silver bullet for all of these things, there are ways you can manage day-to-day interruptions, plan your time effectively and prioritise like a pro to improve productivity.

This workshop will provide tips on creating efficient to-do lists, planning your time effectively and minimising the impact of interruptions.  BE warned, good time management is addictive.

Day/Date: Wednesday 21 August

Time: 10:30am - 11:15am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this event.

Managing stress for improved wellbeing Webinar

Take control of your stress and enhance your wellbeing.  This workshop will explore practical strategies for identifying and managing stress.  What is stress, how can it manifest and why does it matter?

Through consideration of your own stress triggers and stress relievers, you will learn to read your early warning signals and build understanding of what works for you.  You will then formulate an individualised pathway for prioritising self-care and developing resilience to remain calm under pressure.  

Day/Date: Tuesday 15 October

Time: 10:00am - 10:45am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this event.

Time management: Effective meetings Webinar

How much of your time goes to hour-long meetings which could have been an email?  Or talkfests where nothing changes?  This workshop will elevate your meeting game by providing insight into relevant strategies and techniques for identifying, planning and facilitating productive meetings that generate true results and minimise productivity loss.  Learn what meeting style suits each objective, who should attend and how to frame an agenda so you can have better (and fewer) meetings that actually add value to your team and organisation.

Day/Date: Wednesday 16 October

Time: 10:00am - 10:45am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this event.

Seeking and accepting feedback for performance improvement Webinar

Feedback is a gift but it is one which is often not taken full advantage of.  This workshop will encourage you to seek the feedback you need to improve your performance, interactions with others and reputation.  You will discover techniques for requesting feedback from colleagues, superiors and direct reports.

You will then explore how to take on that feedback and respond to the gift of others’ perceptions and views, even where these may be critical.   The ability to seek and accept feedback has many benefits including to foster growth, improve relationships and create a positive work environment.

Day/Date: Tuesday 29 October

Time: 10:00am - 10:45am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this event.

Diversity today’s workplace: Create it and foster it Webinar

Diversity is easy to conceptualise but difficult to create in a workplace.  There are many conscious and unconscious biases that work against the creation of diverse workplaces as well as very real impediments at a community level.

Join this panel of officers as they outline the success stories and challenges of seeking to create a workplace where everyone can thrive.  Explore the benefits of a diverse team, challenges to overcome and strategies to foster a truly inclusive culture.

Day/Date: Tuesday 19 November

Time: 10:00am - 11:30am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this event.

Self-performance assessment: a tool for self-awareness and insight Webinar

Regular self-performance assessment is a valuable practice but rarely encouraged or taught as a routine.  Committing to undertake a self-performance assessment and having the skills to do this well requires a level of self-reflection and perspective that does not come naturally to most.

Equip yourself with the tools to track your progress and take charge of your professional growth.  Learn how to evaluate your own work effectively and set achievable goals including tips for identifying your strengths and weaknesses and steps for improvement.

Day/Date: Wednesday 20 November

Time: 10:00am - 10:45am

Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

Please Note: This webinar will not be recorded. 

LGMA Members: This webinar is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this event.